Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and remember certain preferences or settings. Cookies do not contain personal information unless you have provided it, and they cannot execute code or carry viruses.

Similar technologies, such as local storage and session storage, work in a comparable way and are also covered by this policy where applicable.

2. Who We Are

Teratai Arc operates this website at terataiarcs.site. Our address is Jalan Yap Kwan Seng 64, 50450 Kuala Lumpur, Malaysia. For questions about cookies or data practices, you may contact us at [email protected].

3. Cookies We Use

We use a small number of cookies, each with a specific and necessary purpose. The table below sets out each category in use on this website.

4. Strictly Necessary Cookies

Strictly necessary cookies are essential to the basic operation of this website. Without them, functions such as form submissions and preference storage would not work. These cookies do not require your consent under Malaysian law; however, we disclose them here in the interest of transparency.

You may disable these cookies through your browser settings, but doing so may affect the functionality of the website.

5. Analytics Cookies

We use Google Analytics to collect aggregated information about how visitors use this website. This helps us improve the clarity and usefulness of our content over time. The information collected is anonymised and does not identify individual visitors. IP addresses are truncated before processing.

Analytics cookies are only placed with your consent, which you may grant or withdraw at any time using the preference tool on this website.

6. Functional Cookies

Functional cookies allow the website to remember choices you make — such as a preferred language — to provide a more personalised experience. These cookies do not track your activity across other websites and are only used to improve your experience on this site.

These cookies are placed with your consent and are not active if you select necessary-only cookies.

7. Third-Party Cookies

Our website embeds a Google Maps iframe on the homepage to display our office location. Google may set its own cookies through this embed. We have no control over Google's cookie practices; we recommend reviewing Google's Privacy Policy if you have questions about their data use.

We do not currently embed content from social media platforms or other third-party services that set tracking cookies.

8. Your Consent

When you first visit this website, a notice is displayed that allows you to accept all cookies or restrict use to strictly necessary cookies only. Your choice is stored for 12 months. You may update your preference at any time by clearing your browser cookies and revisiting the site, at which point the notice will reappear.

Consent is specific to this website and does not extend to other websites you may visit.

9. Managing Cookies in Your Browser

You may control and delete cookies through your browser settings at any time. The following links provide guidance for common browsers:

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari (macOS/iOS): Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

Please note that deleting or blocking cookies may affect the functionality of this and other websites you use.

10. Data Transfers

Analytics data processed via Google Analytics may be transferred to and stored on servers outside Malaysia, including in the United States. Google provides appropriate safeguards under applicable data protection frameworks. For more information, please refer to Google's Privacy Policy.

11. Legal Basis

Our use of cookies is conducted in accordance with the Personal Data Protection Act 2010 (Malaysia) and the guidelines issued by the Department of Personal Data Protection Malaysia. Strictly necessary cookies are placed on the basis of legitimate interest in the operation of this website. All other cookies are placed on the basis of your consent.

12. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. The date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically. Continued use of this website after an update constitutes acceptance of the revised policy.

13. Contact

If you have questions about this Cookie Policy or wish to withdraw consent, please contact us:

• Email: [email protected]
• Address: Teratai Arc, Jalan Yap Kwan Seng 64, 50450 Kuala Lumpur, Malaysia
• Phone: +60 3 5824 7639