Calm water surface — Teratai Arc AI integration

AI in Business Integration · Kuala Lumpur

Settling AI into Your Operations, One Considered Layer at a Time

Teratai Arc works with Malaysian firms to find where AI fits within their existing realities — without pressure, without haste, and without disrupting what already functions well.

Jalan Yap Kwan Seng 64, Kuala Lumpur

What We Offer

Three Engagements, Sized to Where You Are

Each service is composed around the pace of your organisation. We do not push; we map, build, and observe alongside you.

Stillwater Discovery engagement

Stillwater Discovery

3-week engagement · RM 740

A careful written brief on where AI may settle usefully within your operations. Includes leadership interviews, a look at existing systems, and three or four candidate starting points — with a follow-up call.

  • Interviews with leadership and frontline staff
  • Measured review of current systems
  • Written brief with candidate starting points
  • Follow-up call included
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Concentric Build AI integration

Concentric Build

~2-month engagement · RM 1,530

A focused build that integrates one AI capability into your existing operations — enquiry classification, drafting standard responses, or retrieval across internal archives. Includes solution design, model selection, integration, documentation, and handover.

  • Solution design and model selection
  • Integration with current tools
  • Written documentation included
  • Calm handover to your team
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Outer-layer Stewardship ongoing support

Outer-layer Stewardship

6-month arrangement · RM 1,140

For organisations operating AI tools who would value steady outside perspective. Monthly reviews, a shared written log of decisions, light vendor management support, and a closing brief. A calm outside voice, not a directive presence.

  • Monthly review meetings
  • Shared written log of decisions
  • Light vendor management support
  • Written closing brief
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Why Teratai Arc

A Considered Approach to AI Integration

We work at your pace and remain attentive to what your firm already does well.

No Pressure, No Rush

Every engagement moves at the pace of your organisation. We do not push for speed at the cost of fit.

Grounded in Your Reality

We begin with what exists — your systems, your people, your constraints — before suggesting any direction.

Written Deliverables Throughout

Every engagement produces clear written records — briefs, documentation, logs — that remain with your organisation.

Supportive, Not Directive

The role of Teratai Arc is to add perspective and inform decisions — not to take them over. Your teams remain in charge.

Fair, Transparent Pricing

Prices are stated clearly. No retainer lock-ins. No costs that grow without your awareness. Each service is self-contained.

Suited to Malaysian Firms

We work within the Malaysian business context — finance, education, professional services — and understand local operating realities.

Take the First Step

Not Sure Where to Begin? That Is a Fine Place to Start.

Many organisations arrive with questions rather than a defined brief. A short conversation is often enough to identify a sensible next step — with no obligation to proceed.

+60 3 5824 7639 [email protected]

Common Questions

Questions We Hear Often

Do we need to have a clear AI use-case before contacting you?
Not at all. A significant number of our engagements begin with organisations that have an impression something could be improved, but no particular solution in mind. The Stillwater Discovery engagement is designed precisely for that situation — to look carefully at what exists and suggest where AI might settle usefully.
How long does a typical engagement take before we see results?
The Stillwater Discovery concludes in three weeks and delivers a written brief. The Concentric Build runs approximately two months from start to handover. We do not compress timelines at the cost of quality, and we communicate progress throughout each engagement.
What kind of AI tools or models do you work with?
We work with a range of current language models and AI platforms, selecting based on your existing infrastructure and practical requirements. We do not have preferred vendor relationships that might influence our recommendations — the selection follows from what is appropriate for your context.
Is the pricing fixed or can it change after we begin?
Prices are stated clearly for each engagement at the outset. The Stillwater Discovery is RM 740, the Concentric Build is RM 1,530, and the Outer-layer Stewardship is RM 1,140 for six months. Any scope adjustments are discussed openly before they affect cost.
How do you handle our internal data and confidential information?
We treat all client information with care and discretion. A written confidentiality agreement is put in place at the start of every engagement. We do not share information between clients, and all materials produced during an engagement belong to your organisation.
Do you work with small businesses or only larger organisations?
We work with firms of varying sizes. The Stewardship arrangement is often chosen by mid-sized firms in finance, education, and professional services, while the Discovery and Build engagements suit smaller teams with a specific area of focus. If you are uncertain whether your organisation is the right fit, a short introductory conversation will clarify this quickly.

Find Us

Our Office in Kuala Lumpur

Jalan Yap Kwan Seng 64, 50450 Kuala Lumpur, Malaysia

Map

Get in Touch

We Are Here When You Are Ready

There is no pressure to have a formed brief. A short message describing your situation is a perfectly reasonable starting point.

Contact Details

Address

Jalan Yap Kwan Seng 64,
50450 Kuala Lumpur, Malaysia

Working Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday & Public Holidays: Closed

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